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Thought Leadership to Social Responsibility

No. 37111 12 2018151 hit

- In a 3 Successful Tenures Mr Y K Koo led Hyundai to become Most Loved and Trusted Brand in India

New Delhi, December 4, 2018: Hyundai Motor India Ltd, the country’s second largest car manufacturer and number one exporter since inception announced the top level management changes with immediate effect. Mr. Seon Seob Kim will assume the responsibilities of ‘MD & CEO’ from Mr. Young Key Koo who is set to return to Hyundai Motor Company Head Quarters, Seoul after 3 years in India.

Mr. Y K Koo completed 3 years’ successful tenure to lead Indian operations and under his able Visionary Thought Leadership, Hyundai Motor India has achieved many new milestones making it a Market Leader and the Most Loved and Trusted Brand in India. 

Mr. Y K Koo has led Hyundai Motor India to newer heights setting new benchmarks. Out of his 35 years of professional career with Hyundai Motor Company, Mr. Y K Koo had been the part of the Senior Management for long 12 Years in India with a strong understanding and orientation of Indian Auto Industry. His first stint from 1997-2001, when Hyundai established itself as a household name was with the launch of 1st generation 'SANTRO' and ‘ACCENT’ in India. He strengthened the sales and marketing operations during his second tenure from 2008-2011 and again headed the Indian operations in his 3rd tenure from November 2015 to November 2018. To make Hyundai Motor India future ready; Mr. Koo was also instrumental in elevating HMI to Regional Headquarter Status in the global operations of Hyundai Motor Company. Recognizing his unmatched leadership and efforts, Mr. Koo received the Award of 'NDTV Automotive Man of the Year' for his contribution in growth of the Indian Automobile Industry. To realize one of the visions of making Hyundai a Great Place to Work after 20 years – HMIL started the construction of state-of-the art new Sales & Marketing Corporate office in Gurugram which will be completed by 2020.

With a strong outlook towards Product and Sales Mr. Y K Koo devised strategic long term road map for Hyundai Motor India setting strong foundation for future. HMIL has achieved year on year the record domestic sales in 2016, 2017 & 2018 along with 8 Successful Products launches like premium sedan – ELANTRA & Verna, Premium SUV - All New TUCSON, Compact hatchback - GRAND i10, Compact sedan - All New XCCENT, Premium Hatchback - New 2018 ELITE i20, Compact SUV- New 2018 CRETA and what is more the comeback of the Legend - India's Favorite Family Car - the All New SANTRO. In addition, Mr. Koo streamlined the future product line from 2018-2020 with 8 products including SANTRO to further reinforce HMIL position.

Mr. Koo strengthened the India operations with focus on efficiency and smart manufacturing practices leading to the roll-out of 8-Millionth Car in years 9 months - fastest-ever in the Indian auto industry. Under his leadership, Hyundai Motor India plant received the Platinum Award for excellence consecutively from Hyundai Motor Company in 2017 & 2018 for production, efficiency, high quality and safety among all its Global subsidiaries. Mr. Y K Koo realized that the true assets of an organization are its people and started the Voluntary Innovation - 'My Place My Pride ' (MPMP) Program in 2016 to boost Safety and Employee morale. The MPMP program focuses on ‘Overall Safety', 'Enhancement of Quality and Efficiency', ‘Cost Reduction’, 'Weight Reduction ' and 'Work Place Cleanliness' and ‘Work Morale’.

During Mr. Y K Koo's third tenure as MD and CEO, Hyundai Motor India received for the first time the Honor of 'Indian Manufacturer of the Year' by IMEA - Frost and Sullivan in December 2016. Hyundai Motor India also ranked No.1 in JD Power CSI survey consecutively in 2017 and 2018, and also ranked Number 2 in JD Power SSI award up from No.4 in October 2018 and No.2 in 2018 JD Power India DSWAMI (Dealer Satisfaction) Study up from No.5 and lots of quality awards in JD Power IQS for our game changer brands.

To celebrate 20 years of journey, Hyundai Motor India launched the India's most innovative and emotional campaign - Brilliant Moments leading to the blockbuster launch of the most awaited India's Favorite Family Car - The All New SANTRO which has received overwhelming response with over 40,000 bookings within 40 days of its launch. 


Journey of Mr Y K Koo, MD & CEO in Hyundai Motor India: 




First Tenure in Hyundai Motor India – Launched first generation SANTRO & ACCENT  in India

2008- 2011

Second Tenure – Building Sales and Marketing operations

 Oct 2015

Third Tenure as MD & CEO

 Nov 30, 2015

Launch of  Safe Move CSR Campaign

          India’s First Mass Road Safety Campaign

          Be The Better Guy Campaign with SRK

Dec 18, 2015

CRETA wins the Indian Car of The Year along with many prestigious awards



January 13,2016

Grand Launch of My Place My Pride MPMP

- Safety Ambassadors

- Enhancement of Quality and   


- Weight Reduction 2.0

- Cost Reduction

- Work Place Cleanliness


  June 2016

 Setting HMI Vision 2020 (with 4 Pillars)

- A Great Place to Work

- Market leadership

- Modern Premium Brand

- Most Loved and Trusted Brand

 August 2016

Launch of All New Elantra

 Nov 21, 2016

Roll out of 7 Millionth Car

 Nov 14, 2016

Launched the All New TUCSON

 Dec 09,2016

Received the Indian Manufacturer of the Year by IMEA – Frost & Sullivan

 Feb 6, 2017

New 2018 Grand i10 – Highest Selling compact hatchback in Hyundai Portfolio

 April 20, 2017

 Launched the All New XCENT

 August 22, 2017

 Launched the Next Gen VERNA -

 Dec 13, 2017

Mr Y K Koo Received the NDTV – ‘AUTOMOTIVE MAN OF THE YEAR’ Award


HMIL factory in Chennai received No. 1 Platinum Award for Excellence from HMC

 Nov 1, 2017

Hyundai Ranked No.1 in  JD Power CSI Survey

 Dec 2017

HMI Plant 1&2 Quality Award

 Dec 2017

Next Gen VERNA wins the Indian Car of the Year Award along with many other prestigious awards

 Jan 2018

Grand Launch of My Place My Pride MPMP 3.0

- Safety

- Quality

- Weight Reduction

- Cost Reduction

- Work Place Cleanliness

- Work Morale

Feb 7,2018

Launched the New 2018 ELITE i20 – Became highest selling premium hatchback in India

Feb 8,2018

HMIL became India’s first company to launch “SWACHH CAN” as a standard fitment in all cars - Supporting Clean India Campaign

May 21, 2018

Launch of New 2018 CRETA

June 11, 2018

Fastest 8 Millionth Car Roll Out at HMIL plant

July 16, 2018

Brilliant Moment Campaign Launch – Biggest Customer Engagement Digital campaign achieving more than 500 Million Views WITHIN 4 months

2018 H1

Received the Platinum Award from Hyundai Motor Company

May 10,2018

Renewal of Contract with Chennai port trust for 10 Years

June 2018

Hyundai Ranks 2nd Position in 2018 JD Power India DSWAMI Study

October 2018

Hyundai Ranked 2nd in JD Power 2018 India SSI Result – Score of 876 with record increase of 38 points

October 21, 2018

Hyundai Ranked No.1 in  JD Power CSI Survey for the 2nd consecutive year with a score of 912 points

October 23, 2018

Re - launch of All New SANTRO – Legend is Back


Hyundai Registered Domestic Sales of 43,709 units

No. 37003 12 2018181 hit

New Delhi, December 01, 2018: Hyundai Motor India Ltd, the country’s second largest car manufacturer and number one exporter since inception registered the domestic sales of 43,709 units for the month of November 2018.

Commenting on the November sales Mr. Vikas Jain, National Sales Head - Hyundai Motor India Ltd. said, “Hyundai registered domestic sales of 43,709 units on the strong performance of newly launched All New SANTRO with sale of more than 8,800 units for the month of November 2018. Our Super Performer Brands GRAND i10, ELITE i20, CRETA, Next Gen VERNA and ALL New SANTRO continued their market dominance and showcased our strong performance and promise of growth.”

All New SANTRO - India’s Favourite Family Car, received over 40,000 Bookings and 215,000 enquiries since its national launch on Oct 23, 2018.


HMIL Sales

November  2018

November 2017

Growth (%)






Hyundai’s Legend is Back!

No. 36927 11 2018181 hit

All New SANTRO Clocks Over 38,500 Bookings – A New Benchmark

New Delhi, November 26, 2018: Hyundai Motor India Ltd. (HMIL), the country’s second largest car manufacturer and the number one car exporter since inception announced the remarkable achievement of recently launched All New SANTRO in India. India’s Favourite Family Car has received over 38,500 Bookings and 211,000 enquiries since its national launch on Oct 23, 2018.

Speaking on overwhelming customers’ response for All New SANTRO, Mr. Y K Koo, MD & CEO, Hyundai Motor India Limited said, “The All New SANTRO is a true expression of Hyundai brand in India. The Modern Stylish Tall Boy Design, New Age Technology, Comfortable and Premium Cabin, All Around Safety and Performance of All New SANTRO has won the aspirations of Indian customers making it a trendsetter product. We are overwhelmed with the positive customer response and strong appreciation of the All New SANTRO.”

The All New SANTRO is the first Hyundai model to offer best in segment in-house developed Smart Auto AMT technology and Company Fitted CNG with a contribution of 30% and 18% respectively generating strong customer response and hence making Hyundai the most loved and trusted brand amongst Indian families.



Hyundai Motor India organizes Mega ‘Before Service Camp’

No. 36823 11 2018179 hit

Chennai, November 19, 2018: Hyundai Motor India Ltd, the country’s second largest car manufacturer and largest exporter since inception, today organized the Mega ‘Before Service Camp’. The objective of this camp was to proactively diagnose & propose service requirement to customers beforehand.

The Mega ‘Before Service Camp’ was organized at 639 locations in 343 cities to provide personalized assistance, free 18-point check-up, free dry wash for cars, Test Drive of the new Hyundai Santro and other products.

Commenting at the inauguration of the Camp, Mr. SJ HA, Director - Sales & Marketing, Hyundai Motor India Ltd., “Being India’s Most Preferred Modern Premium and Trusted brand, Hyundai continues to uphold pride in being recognized as India’s No.1 brand in after-sales customer satisfaction consecutively for the second time in a row. Hyundai’s service standards have set a distinction in ‘Service Excellence’ acknowledged across India making us India's most Loved and Trusted Automobile Brand. To further bolster the momentum, we follow cognitive and a proactive approach to comprehend the needs of today’s customers. The Mega ‘Before Service Camp’ intends to assess and evaluate customer requirements at their doorstep and help evolve the brand as per the needs of today’s millennial generation.”

The Mega ‘Before Service Camp’ was set-up at Petrol Pumps, Residential Areas, Parking Spaces and Parks to acquaint Hyundai customers with New Sales Scheme, Used car evaluation and Exchange Offers, Extended Warranty details and Display of The All New SANTRO etc.


(In the centre) Mr. SJ HA, Director - Sales & Marketing, Hyundai Motor India Ltd at the inauguration of Hyundai Mega ‘Before Service Camp’


Hyundai Fulfills Service Promise with Nationwide Free Car Care Clinic

No. 36721 11 2018178 hit

‐ The 27th FCCC offers Best Services at over 1,300 Service Points across India

New Delhi, November 21, 2018: Hyundai Motor India Ltd. (HMIL), the country’s second largest manufacturer of passenger cars and the largest exporter since inception, today announced the 27th Edition of the Nationwide ‘Free Car Care Clinic'. The customer connect program will be held from November 21- 27, 2018 at 1,309 Hyundai dealerships and service points across India.

Speaking at the Free Car Care Clinic, Mr. Punnaivanam S, VP- National Service, Hyundai Motor India Ltd. said, “Our commitment is to provide best customer service and support by offering upright service experience and seamless network. Free Car Care Clinic is our flagship Service program which aims to provide duly viable solutions for the customers and enhance their ownership experience at the same time.”

Keeping in-line with Hyundai’s commitment to deliver customer delight and exceptional service quality, the theme of this year’s ‘Free Car Care Clinic’ is to Thank Our customers for putting their Trust in us and Ranking us No.1 in JD Power Customer Service Index for 2 consecutive years in a row.

During the Free Car Care Clinic Hyundai Customers can avail offers like:

 Free 50-Point Check-up
 Discount on parts – Upto 10% Discount
 Discount on Labour : Upto 30% Discount
 10 free extended warranties every day and other exciting offers
 Moreover they get a 360 Degree Digital Service Experience at more than 400 workshops

The last ‘Free Car Care Clinic’ was conducted in March 2018 during which more than 2.5 lakh customers across the country availed the benefits in 10 days. ‘Free Car Care Clinic’ is a nationwide effort to apprise customers on the importance of vehicle care, maintenance and use of genuine parts from Hyundai authorized service centers.


Mr. Punnaivanam S, VP- National Service, Hyundai Motor India Ltd inaugurates the ‘27th Nationwide Free Car Care Clinic Campaign at Company Owned Workshop in Chennai today.


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